Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device by a website or application. They are widely used to make websites and software services work more efficiently, to recognize users across sessions, and to provide usage and analytics information to operators.

In addition to cookies, we may use web beacons (also called pixel tags or clear GIFs), local storage, and similar technologies. This Policy refers to all of these technologies collectively as "cookies."

2. Categories of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential to operate the Service. Without them, core features such as login, session management, security functions, and payment processing cannot function. These cookies cannot be disabled.

Examples:

• session authentication tokens;
• CSRF protection tokens;
• load balancing and security cookies; and
• payment session cookies (set by Stripe).

2.2 Functional Cookies

Functional cookies remember your preferences and settings to provide a more personalized experience. They are not essential but improve usability.

Examples:

• remembered language or display preferences;
• user interface layout settings; and
• "remember me" login preferences.

2.3 Analytics and Performance Cookies

Analytics cookies help us understand how users interact with the Service so we can improve it. Data collected is aggregated and, where possible, anonymized.

Examples:

• page views, session duration, and feature usage statistics;
• error and performance monitoring; and
• A/B testing and feature experimentation data.

We may use third-party analytics providers such as Google Analytics for this purpose. These providers are bound by their own privacy terms and our data processing agreements.

2.4 Third-Party Cookies

Some third-party services integrated into the Service may set their own cookies. These include:

• Stripe (payment processing) — Stripe may set cookies for fraud detection and payment session management;
• customer support tools, where applicable; and
• third-party integrations you authorize.

We do not control third-party cookies and recommend consulting the privacy and cookie policies of relevant third parties.

3. Cookies We Do Not Use

We do not use:

• advertising, targeting, or behavioral marketing cookies;
• cookies that track you across unrelated third-party websites for advertising purposes; or
• cookies that sell or share your data with data brokers.

4. How Long Cookies Last

Cookies may be:

• Session cookies — deleted automatically when you close your browser; or
• Persistent cookies — retained on your device for a set period after you close your browser, ranging from days to years depending on their purpose.

Most strictly necessary cookies are session-based. Functional and analytics cookies may persist for up to 12 months.

5. Your Choices and Controls

5.1 Browser Settings

Most browsers allow you to refuse, delete, or control cookies through your browser settings. Instructions vary by browser. Note that disabling strictly necessary cookies will impair or prevent use of the Service.

5.2 Opt-Out Tools

For analytics cookies, you may opt out using tools such as the Google Analytics opt-out browser add-on (available at https://tools.google.com/dlpage/gaoptout).

5.3 Do Not Track

Some browsers transmit "Do Not Track" signals. We currently do not alter our data collection practices in response to Do Not Track signals, as there is no universally accepted standard for how to respond to them.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of material changes by posting the updated Policy on the Service with an updated effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Policy.

7. Contact Us

For questions about this Cookie Policy, please contact us at:

Templeton Built Pty Ltd

Operating as ChangeOrdersPro

Website: www.changeorderspro.com

Privacy: privacy@changeorderspro.com