This Privacy Policy explains how Templeton Built Pty Ltd, operating ChangeOrdersPro ("we," "us," or "our"), collects, uses, discloses, and protects information about you when you access or use our software service at www.changeorderspro.com (the "Service"). The Service is available exclusively to users located in the United States. This Policy is incorporated into and forms part of our Terms of Service.
Please read this Policy carefully. By using the Service, you accept the data practices described herein.
When you create an account, we collect:
When you use the Service to create and send change orders, we collect:
When a counterparty opens or signs a change order, we automatically record:
We automatically collect technical data when you use the Service, including:
We retain records of communications you send to us, including support requests, feedback, and correspondence.
We may receive information from third-party integrations you authorize (such as accounting platforms) in accordance with those platforms' terms and your authorization.
We use the information we collect to:
We do not use your Customer Content to train artificial intelligence or machine-learning models.
Change orders, signed documents, and audit trails are shared with the counterparties you designate, as required to deliver the Service.
We share information with carefully selected third-party vendors who assist us in operating the Service, including:
These vendors are contractually restricted to using your information only to provide services to us.
We may disclose information if required by law, court order, subpoena, or to comply with a legal obligation; to protect the rights, property, or safety of ChangeOrdersPro, our users, or the public; or to detect, prevent, or address fraud or security issues.
In connection with a merger, acquisition, sale of assets, or similar transaction, your information may be transferred to the successor entity. We will provide reasonable notice of any such transfer.
We do not sell, rent, or otherwise trade your personal information to third parties for their own marketing purposes.
We retain your account information for as long as your account remains active and for a reasonable period thereafter to fulfill the purposes described in this Policy. We retain audit trail data for executed change orders for seven (7) years from the date of execution to support your ability to rely on them in disputes. You may request deletion of your personal information in accordance with Section 7. We may retain certain information for longer periods as required by law or for legitimate business purposes.
We use cookies and similar technologies to operate and improve the Service. For full details, please see our Cookie Policy at www.changeorderspro.com/cookies.
We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, and regular security reviews. However, no security measure is perfect, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your account credentials.
Depending on your state of residence, you may have the right to:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under the CCPA. To exercise your California rights, contact us at privacy@changeorderspro.com.
Residents of Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws may have similar rights. To exercise any applicable rights, contact us at privacy@changeorderspro.com.
To exercise any of the rights described above, email us at privacy@changeorderspro.com with your name, email address, and a description of your request. We will respond within the timeframe required by applicable law.
The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will promptly delete it.
The Service is intended for and available only to users in the United States. If you access the Service from outside the United States, you do so at your own risk and in violation of our Terms of Service. We make no representations that the Service complies with the laws of any jurisdiction outside the United States.
We may update this Privacy Policy from time to time. We will notify you of material changes by email and by posting the updated Policy on the Service with an updated effective date at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Policy.
For privacy-related questions, requests, or concerns, please contact us:
Templeton Built Pty Ltd
Operating as ChangeOrdersPro
Website: www.changeorderspro.com
Privacy: privacy@changeorderspro.com
Support: support@changeorderspro.com